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The Marketing Landscape for the
Retail Environment is Changing

MAR: 2007-12-01 Issue

Roadmaps Available Here

The retail space as a marketing platform is being transformed at an unprecedented pace. As marketing metrics become more sophisticated, as advertising dollars are being shifted to at-retail advertising, and as digital signage is opening new pathways from the advertiser and branding professional to the shopper, the time is ripe for one, authoritative publication to bring all these elements together. Marketing At Retail magazine brings to market the tools that will help branding professionals, marketers, agencies, and retail professionals successfully capture the attention of a more demanding retail customer.

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Featured Articles

Integrating All Consumer Touchpoints

By David Polinchock, Brand Experience Lab


What we see much too often is that in the rush to use the newest tactics and technologies out there, brands frequently lose their own message (and sometime their identity too) in the process.And the proliferation of new technologies haven't helped, with so many cool ways to engage an audience, well why not use them all?
But, the consumer is also being bombarded by messages in every aspect of their lifes (we've even written talking urinals on our blog!) and we're training them to tune out to this clutter.   TV clutter is up; some magazines seem to have more ad pages then editorial pages; companies are looking at how to turn cell phones into an advertising channel. We've even heard about a cell phone company that will give you free calls if you listen to a commercial before your call gets connected.
So how do you use all of these tools and channels to tell a cohesive story in a compelling way to your audience?

From the Editor

Content is Not King

By David Keene, Executive Editor

 

As a well-known and unabashed promoter of “digital signage” in retail over the years–not the technology-for-technology’s-sake kind, but a firm believer in the new medium as a key part of a rising tide that will lift all retail boats–I found a recent presentation by the world’s top retailer both intriguing and sobering.

At the Digital Signage Expo held February 27-38 at the Las Vegas Convention Center, a special presentation was given by Mike Hiatt, Director In-Store Media Networks, Wal-Mart Stores, Inc. Hiatt spoke to a breakfast meeting on “The Past, Present & Future of the Nation’s Leading Retail Media Network.”

We’re all familiar with the basic economics of the Wal-Mart phenomenon. Wal-Mart accounts for 6% of Retail and Food sales in the U.S. 90 % of the U.S. population lives within fifteen miles of a Wal-Mart (and there is a trend toward more urban stores; most of U.S. is urban, and already, 65% of Wal-marts are urban/suburban).

Legislation

Retail, and the Healthy Child


By Jim Davidson, Polsinelli Shalton Welte Suelthaus

The year 2007 will go down as a benchmark year for food manufacturing and advertising industry achievements designed to address the issue of childhood obesity in America.  Nevertheless, in spite of major leaps forward to change the nature of advertising directed at children under 12 years of age, and the introduction of a broad range of new “better for you” products, the pressure continues to mount in Washington, D.C. to adopt new regulatory restrictions or enact new legislation designed to regulate the advertising of food products.  
All this is taking place during a year in which U.S. Senators Sam Brownback (R-KS) and Tom Harkin (D-IA), and Federal Communications Commission Chairman Kevin Martin, have overseen the collaboration by a Joint Task Force on Childhood Obesity and the Media that is working to complete a comprehensive report to document the numerous programs initiated by food manufacturers, advertising organizations and the media to promote exercise and better for you foods for kids.  At the same time the report is expected to set out some future objectives for the food, media and advertising industries to tackle.

Marketing At Retail Research and Metrics

In-store Content Strategy–Defining What Works

By Laura Davis-Taylor

 

Finally, digital signage for retail is becoming an accepted media. As our medium becomes more established, however, there’s no surprise that it’s starting to creep along the adoption path that many media venues before have already tread. And, as it does, a pesky question consistently comes up that some camps are far too quick to confidently answer: what works?

As an individual who spent 15+ years in the traditional and interactive advertising space, I’ve been down a bumpy road in how to answer this question. That road has never been bumpier than now, because even the things that have traditionally “worked” in mainstream media vehicles have begun to unravel. So, based on my experience, I would like to give those of you wrestling with this question in relation to digital signage a solid strategic foundation on which to operate.

Digital Signage

Overcoming “Keep your @#$% hands off my store”

By Adrian Weidmann, RMC; Jeff Dickey, SeeSaw Networks; and Rocky Gunderson, SeeSaw Networks

 

With the advent of retail based in-store digital signage networks, the promise of ‘free money’ through advertising revenue sharing, became a seductive rationale made by hopeful network operators. The logic was simple–the network operator would write the retailer a check every month for an agreed percentage of revenues derived from advertising fees in return for unlimited access to the retailer’s store–or more accurately, the shoppers in those stores. Some operators were, and continue to be, bold enough to get the retailer to purchase the requisite technology to build the network. From the network operator’s perspective this arrangement makes perfect sense. They find a home for their technology and the promise of an endless flow of millions of advertising dollars as shown by that single cell in their spreadsheet, while the retailers perceive a flow of new revenue completely risk-free. This makes perfect sense, right? Wrong.

Product Showcase

Rapid Displays Creates Mount Display Without Peer

When Peerless needed a point-of-purchase display to showcase its mounting brackets for flat-panel TVs, it looked to Rapid Displays for inspiration and execution.

Shopper Engagement

Experiential Shopping on the Strip

At almost two million square feet and sporting a massive LED-equipped "Cloud" at its entrance, the Fashion Show Mall in Las Vegas is a destination shopping venue that might only be possible in Vegas, you say. But is it? As experiential shopping becomes a major trend, don't bet that what happens in Vegas is going to stay in Vegas.

News

Lev-Glick Joins LG&P In-store Agency

LG&P In-store Agency has announced the addition of Lily Lev-Glick as vice president of research services. Lily joins LG&P after seven years heading up the shopper insights division at Perception Research Services (PRS). Prior to PRS, Lily held senior research positions at Meyers Research Center and POPAI, the Global Association for Marketing at Retail. The addition of Lily to LG&P reflects changes in the marketplace as both retailers and brand marketers demand actionable in-store solutions rooted in shopper marketing research. LG&P has provided qualitative research services since the company was established in 2001, and the addition of Lily to the staff adds a new level of analytic, quantitative research capabilities.

In-Store Marketing Expo Moves to Vegas

The In-Store Marketing Expo, the educational conference and exposition for the in-store marketing industry, will take place Nov. 13-14, 2008, at the Las Vegas Convention Center. This year's Expo will feature an enhanced conference program led by the industry's sharpest minds, an expansive exhibit hall packed with hundreds of top in-store suppliers, and excellent networking events. Thousands of professionals responsible for building brands, driving sales and increasing traffic at retail attend the Expo to learn about the latest insights, trends and technologies affecting in-store marketers today. The 15th Annual Design of the Times Awards Competition and the Women in P-O-P Benefit to Fight Breast Cancer will also be held in conjunction with Expo.

Digital Signage Expo/East

Following on the heels of Digital Signage Expo’s February show in Las Vegas that drew over 3,400 attendees – a 70-percent increase over the May ’07 – show producers ExpoNation have announced an eastern-regional traveling show that will debut in Philadelphia on September 17-18, 2008. Digital Signage Expo/East and Interactive Technology Expo/East will be co-located at the Pennsylvania Convention Center.

POPAI Finalizes MARI Shopper Engagement Service

POPAI, the Global Association for Marketing at-Retail, announced that it has finalized contract negotiations with Sheridan Consulting for a new three measurement cycle Shopper Engagement Service as conceived and tested during Phase One of POPAI’s Marketing At Retail Initiative (MARI) in the United States and the United Kingdom. The new service tracks engagement with Marketing at Retail materials as shoppers make their way through the store. Shopper Engagement has been recently defined by the MARI advisory council (MAC), a group comprised of brands and retailers participants. The MAC standard for shopper engagement is when a shopper’s eye focuses on an item for at least one second. Shoppers, who participate, wear high-tech microsurgical cameras as they shop. The camera records where the shopper is looking during her shopping trip. Nearly 40 types of materials are being recorded. In addition to shopper engagement, the service will map the shopper’s path through the store, as well as measure optimal shelf height.